What do I need to do on the day of exam?
Arrive at the exam centre at least 20 minutes earlier so you can complete check-in.
Print the admission ticket with QR code in the blank paper before arriving at the exam centre.
How do I launch the exam?
• [Onsite] Step 1: Scan the QR code on the admission ticket to start.
[Online] Step 1: Login Member Portal [Access to the exam portal will be allowed one hour before the scheduled exam start time]
• Step 2: Take a photo which will be posted on your certificate validation system. You can retake the photo until you are satisfied.
• Step 3: Web camera will continue to record your image for cheating precaution purpose only.
What is the confidentiality agreement I must agree to in order to exam?
All content, specifically questions, answers, and exhibits of the certification exams are the proprietary and confidential property of OpenCertHub. They may not be copied, reproduced, modified, published, uploaded, posted, transmitted, shared, or distributed in any way without the express written authorization of OpenCertHub.
Candidates who sit for OpenCertHub exams must agree they have read and will abide by the terms and conditions of the Certifications and Confidentiality Agreement before beginning the certification exam. The agreement applies to all exams. Agreeing and adhering to this agreement is required to be officially certified and to maintain valid certification. Candidates must first accept the terms and conditions of the Certification and Confidentiality Agreement prior to testing. Failure to accept the terms of this Agreement will result in a terminated exam and forfeiture of the entire exam fee.
What should I do if technical problems are encountered during exam?
All facilities will be checked by exam centre administration staff before exam begins. In case of technical problems, please contact exam centre admin to re-arrange a new computer station.
For mass technical incident eg loss of connectivity, server failure, a new exam will be re-scheduled by the exam centre.
What can I take into the exam centre?
You can take an exam admission ticket (with QR code), approved writing instruments into the exam centre. All others items must be kept in the personal belongings area and will not be accessible during the exam.
Can I use the internet during the exam?
All exam are closed booked. You are not allowed to refer external material eg website during the exam. Any violation may be considered fraud and can immediately end the exam.
Will I be allowed to go for a break during the exam?
You can “lock screen” for a washroom break. However exam time will still count, and you need to scan QR code again to resume exam.
What should I do if I see suspicious behaviour at the exam centre?
Please contact and report suspicious behaviour to the exam centre admin.
If the exam is cancelled by the exam centre due to adverse weather, examinees will be notified by email. Exam centre will re-scheduled the exam.